🔒 Quantum Merlin Privacy Policy

Last Updated: December 13, 2025

Quantum Merlin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Information You Provide Directly:

• Account Information: Email address, username, password
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Profile Information: Optional preferences and settings
• Communications: Messages you send us through contact forms

Information Collected Automatically:

• Usage Data: Tracks played, listening duration, preferences
• Device Information: Browser type, operating system, IP address
• Cookies: Session data, preferences, analytics
• Log Data: Access times, pages viewed, errors

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Personalize your experience
• Send service-related communications
• Analyze usage patterns and improve the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Respond to your requests and support needs

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers:

• Stripe: Payment processing (see Stripe Privacy Policy)
• Google Analytics: Usage analytics (see Google Privacy Policy)
• Google AdSense: Advertising services (see Google Ads Privacy)

Legal Requirements:

• When required by law or legal process
• To protect our rights or property
• To prevent fraud or abuse
• In connection with a business transfer or merger

5. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

Google AdSense:

• Displays advertisements on our Service
• Uses cookies to show relevant ads
• May collect information about your browsing activity
• You can opt-out at Google Ads Settings

Stripe:

• Processes all payment transactions
• We do not store your credit card information
• Stripe's security and privacy practices apply

Google Analytics:

• Analyzes how users interact with the Service
• Collects anonymous usage data
• You can opt-out using browser extensions

6. Data Security

We implement reasonable security measures to protect your information:

• Encryption of data in transit (HTTPS/SSL)
• Secure password storage (hashing and salting)
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Export your data in a portable format
• Object: Object to certain processing of your information

To exercise these rights, contact us at [Your Contact Email].

8. Data Retention

We retain your information:

• As long as your account is active
• As needed to provide the Service
• To comply with legal obligations
• To resolve disputes and enforce agreements

You can request deletion of your account and data at any time.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If we discover we have collected information from a child under 13, we will delete it promptly.

10. International Users

If you access the Service from outside the United States, you consent to the transfer of your information to the United States, where data protection laws may differ from your country.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

Email: [Your Contact Email]

Address: [Your Business Address]

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